1 · Who We Are

Cenvar operates cenvar.com and is the data controller for personal information collected through it. Contact: contact@cenvar.com. We comply with the UK GDPR, the Data Protection Act 2018, and the EU GDPR for EU customers.

2 · What We Collect

When you order: name, delivery and billing address, email, phone, order details, payment confirmation (card details are handled by our payment provider, never stored by us). When you browse: IP address, device and browser type, pages visited, cookie identifiers. When you contact us: your message and any attachments.

3 · Why We Use It

Purpose	Legal basis
Processing and delivering your order	Contract
Customer service and returns	Contract / legal obligation
Fraud prevention and site security	Legitimate interests
Accounting and tax records	Legal obligation
Marketing emails and analytics cookies	Consent (withdraw any time)

4 · Who We Share It With

Our e-commerce platform, payment processors, delivery carriers and logistics partners, email and support tools, and — with consent — analytics and advertising providers. Each acts under contract and only to provide its service to us. We never sell personal data.

5 · International Transfers

Some partners operate outside the UK and EEA, including our fulfilment partners in Asia, who need your name and delivery address to ship your order. Transfers are protected by adequacy decisions, standard contractual clauses or equivalent safeguards.

6 · How Long We Keep It

Order and invoice data: 6 years for tax. Customer-service correspondence: 2 years after the case closes. Marketing data: until you unsubscribe. Analytics cookies: no more than 13 months.

7 · Cookies

Essential cookies keep the site and basket working and cannot be switched off. Analytics and marketing cookies load only with your consent via the banner, and can be changed anytime in your browser or the cookie link in the footer.

8 · Your Rights

You may access, correct, delete or port your data, restrict or object to processing, and withdraw consent. Email contact@cenvar.com; we respond within one month. You may also complain to the ICO (ico.org.uk) or your local EU supervisory authority.

9 · Security and Changes

We protect your data with encrypted connections, restricted access and reputable providers. This policy may be updated; the date above shows the current version.

Datenschutzerklärung / Privacy Policy